Lifetime Warranty
At Lumea Solvana, we take pride in the quality and durability of our products. To ensure your confidence in every purchase, we offer a lifetime warranty on all items against manufacturing defects and material faults.
What The Lifetime Warranty Covers
Our lifetime warranty applies to:
- Manufacturing defects
- Material faults affecting the function or quality of the product
What is Not Covered
The warranty does not cover:
- Damage caused by misuse, accidents, or improper care
- Normal wear and tear over time
- Products purchased from unauthorized sellers
How to Claim Your Lifetime Warranty
If your product has an issue covered by our warranty:
- Submit a report using our Return Request Form.
- Include your order number and a brief description of the issue.
- Our team will review your request and assist you with repair or replacement free of charge.
Claims sent via email or social media will not be processed , only submissions through the Return Request Form are handled.
Conditions
- Warranty is valid for the original owner only.
- Proof of purchase is required.
- Lumea Solvana may request to inspect the product before repair or replacement.